- Access Admin Module: Open the Admin module in InsightsCRM.
- Manage Users: Select 'Manage users'.
- Hover on User’s name: Hover over the user’s name and it will highlight the Deactivate button.
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- Deactivate: Click on the 'Deactivate' button that highlights.
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- Confirm Deactivation: Confirm deactivation by clicking on 'Confirm' in the popup.
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Re-Activate a User:
- Hover on User’s name: Hover over the user’s name and it will highlight the Re-activate button.
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- Re-activate: Click on the highlighted 'Re-activate' button.
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A pop-up notification will confirm the reactivation on the bottom right-hand side of the screen.