- Access Admin Module: Open the Admin module in InsightsCRM.
- Manage Users: Select 'Manage users'.
- Hover on User’s name: Hover over the user’s name and it will highlight the Deactivate button.
- Deactivate: Click on the 'Deactivate' button that highlights.
- Confirm Deactivation: Confirm deactivation by clicking on 'Confirm' in the popup.
Re-Activate a User:
- Hover on User’s name: Hover over the user’s name and it will highlight the Re-activate button.
- Re-activate: Click on the highlighted 'Re-activate' button.
A pop-up notification will confirm the reactivation on the bottom right-hand side of the screen.