- User Log in to the IBCRM.
- On the Left sidebar, navigate to the Contacts module and click on it.
- Hover the mouse over the contact you want Email > A window will open showing Contact Details with its respective icons like Email and Phone.
- Click on the Email Icon.

- The email window will open up on the Screen as ‘Compose Email’.
- Once you Done with the email draft, Click on the Send button.

- You will get an Email sent successfully pop-up.
- You can also view the mail from the MY Interactions section.

Another way to Email the Contact.
- Navigate to Contacts < Select the Contact by Clicking over it < Contact Page will Open.
- Below the Contact Details, there is a section for Email Addresses.
Note: here you can update/Add the Client's email address
- Click on the Email Address.
- The email window will open up on the Screen as ‘Compose Email’.
- Next, refer to the above-mentioned steps.

- The user can also Mail by Clicking over the Email icon next to Contact Details.
- The email window will open up.
- Next, Refer to the above-mentioned steps.
